Privacy Policy and Terms of Use
(Last updated: August 2025)
1. Introduction
Welcome to the website of Logivant Inc., based in Montreal, Quebec, Canada. We take your privacy seriously. This Privacy Policy and Terms of Use explain how your personal data is collected, used, stored, and protected in compliance with:
- the Quebec Private Sector Privacy Law (Law 25 – Québec),
- the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA),
- and the General Data Protection Regulation (GDPR – European Union), where applicable.
By accessing our website and using our services, you agree to these terms.
2. Data Collected
We may collect the following types of information:
- Registration Data: name, email address, phone number, account information.
- Transaction Data: payment details, purchase or subscription history.
- Technical Data: IP address, browser type, cookies, login data.
- Communication Data: messages sent through our contact forms or support services.
All data is stored in Canada and/or with service providers compliant with applicable laws (e.g., secure hosting, encrypted backups).
3. Use of Data
Your data is used to
- Verify your identity when using the site;
- Provide our services and technical support;
- Manage billing and payments;
- Improve our services and personalize your experience;
- Comply with our legal obligations (tax, regulatory, security).
4. Cookies and Similar Technologies
We use essential cookies for site operation as well as analytics cookies (e.g., Google Analytics). You may manage your cookie preferences at any time through your browser settings.
5. Data Access and Sharing
Only authorized Logivant employees and contractual partners (hosting, payment, support) have access to your data, strictly as required. We do not sell or rent your personal information to third parties.
6. Data Retention
We retain your personal information only as long as necessary for the purposes for which it was collected, or as required by law.
7. Data Security
We use advanced security protocols (SSL/HTTPS, encryption, secure backups) to protect your data. In case of a data breach, we will notify you in compliance with Law 25 and applicable legal requirements.
8. Your Rights
In compliance with Law 25, PIPEDA, and GDPR, you have the following rights:
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- Right to access and correct your personal data;
- Right to data portability (upon request);
- Right to withdraw your consent at any time;
- Right to erasure (“right to be forgotten”), subject to our legal obligations;
- Right to file a complaint with the Commission d’accès à l’information du Québec (CAI) or the Office of the Privacy Commissioner of Canada (OPC).
9. Third-Party Websites
Our website may contain links to third-party sites (e.g., social networks, partners). We are not responsible for the privacy practices of these external sites.
10. Legal Disclosure
We may disclose your personal information if required by law, court order, or upon request from a competent authority, or if necessary to protect our rights, prevent fraud, or ensure user safety.